A technology product manager with experience delivering products to B2B clients and consumers around the world.
Experienced in e-commerce, payments, fulfilment and logistics
At Ocado we are changing the way the world shops! Starting as an online grocer in 2000 we have grown to a global technology provider. Now developing the world's leading platform purpose built for grocery retail. Our role? To make sure that the Ocado Smart Platform is always way ahead. Delivering the best user experience and the best unit economics.
Process is essential. But not for its own sake. Rather it's for providing delivery of value to all stakeholders at the right time. In some industries, like financial services, this means delivering value and making sure no one goes to jail for a regulatory breach.
Digital is so much more than having an app. The real trick is using digital enhancement to deliver value by redefining processes and operations rather than just doing the old process on a phone.
I have been working in product for a while, and have helped bring product thinking to several companies that I have worked with including in areas like operations, shifting the business from a project driven mindset to a proactive value driven one.
I spent my formative years in banking and payments, becoming an EMV and NFC expert along the way. One of my proudest products in this space was some parts of Mastercard Digital Enablement System (MDES)™ that powers Mastercard © payments inside of Apple Pay and Google Pay.
MMy time with Ocado group has taught me about more than the basics of the technology behind e-commerce, I've been learning the business of it too. All in the context of global partnerships with the world's leading grocers, like Coles (Australia) and Kroger (USA).